To speak with a representative about a new or existing order, call 800-665-8472.

You may contact us Monday - Friday 9:00 a.m. - 4:30 p.m. (PDT).

You may contact Digital Support 24 hours a day, 7 days a week at

Phone and Email Contact Information

9am - 4:30pm PDT


(Closed: Sat-Sun)



For groups of 5 or more

For customers with hearing or speech disabilities: Dial 711

9am - 4:30pm PDT


(Closed Sat-Sun)

General Support

Group Travel


We have walk-in locations in Northern and Southern California. Both offices can take passport and visa photos as well as receive documents for processing. Documents must be received by 3:00 p.m. for submission the next day.

Peninsula Visa Offices

Passport/Visa Photos

Complimentary parking

Appointments offered

San Jose, CA

100 Century Center Ct.

Suite 100

San Jose, CA 95112

Driving Directions ›

(408) 727-7515 | office

9am - 4:30pm PDT


(Closed: Sat-Sun)

Los Angeles, CA

523 W 6th St.

Suite 724

Los Angeles, CA 90014

Driving Directions ›

(213) 896-7105 | office

Passport/Visa Photos

Validated parking in Pac Mutual building only

9am - 4:30pm PDT


(Closed: Sat-Sun)


Address & Phone



Washington, D.C.

1050 Connecticut Street NW

Suite 500

Washington, D.C. 20036

Processing center only

Not open to the public

When visiting, we recommend using one of the following supported browsers:

Below is information about browsers to ensure you have the best experience possible when visiting

To access the full functionality of our website, cookies and JavaScript must be enabled in your browser preferences. Disabling any of these features or using an older or non-compatible browser may mean that you won't be able to take full advantage of

  • For best performance, use only a single browser window to access and proceed without more than a 10-minute delay between clicks.

Some forms and applications may require the Adobe® Reader®. They're available as free downloads.

Can’t view the site properly or having an unexpected browser issue? See a list of possible browser related issues below. 

  • Cookies. Ensure cookies are enabled on your browser to ensure an optimum experience.
  • Outdated and Unsupported Browsers. Using an older or non-compatible browser could mean that you won't be able to take full advantage of
  • Pop-Up Blockers. If you have a pop-up blocker installed, some functionality may be blocked on our site.
  • Session / Time Outs. For security purposes, sessions expire due to inactivity or if you leave Session time outs for most of is currently 30 minutes.
  • Firewalls. Please be aware that your home or office firewall or network settings could impact the ability to enable cookies.

For any technical issues relating to, help navigating through our website or questions on how our site works, call 800-665-8472. You may contact Online Support 24 hours a day, 7 days a week at

Browser Support for

Recommended Browsers

Browser Settings

Government Applications and Forms

Common Browser Related Issues

©1975 - 2019 Peninsula Visa, Inc. is a private expeditor of visas and passports.